We encountered our first problem almost immediately when it came to interviewing, as the person whom was going to be our subject pulled out at the last minute. Fortunately, we had prepared for this eventuality, and had back-ups in mind. Taking on board also the lesson of speed, we made sure we were set-up before the interviewee had even arrived. This made the interview process itself much quicker and more efficient.
Despite having phrased our questions in an open manner, the answers we got at first weren’t being phrased in a way which would make sense without the context of the question itself. We gave our interviewee some polite direction, and quickly corrected this without issue.
After this point, everything went smoothly and according to plan.